CSIRO Parkes Radio Telescope Shuttle Bus

REFUND POLICY

• Unless required by law, tickets are non-refundable.

Disclaimer

Please be advised that attendees at the Parkes Elvis Festival events may be photographed by official photographers. These photos may used for future marketing and promotional activities.

Ticket holders will also be emailed a post-Festival evaluation survey.

Please contact the Parkes Elvis Festival or Parkes Visitor information Centre on 02 6862 6000 should you have any concerns.

COVID-19 Information

By purchasing tickets to this event, you acknowledge;

1) that the event may be scheduled to be held, or will be held, during a time at which one or more Government directions or regulations may be in force regarding the number of persons attending an event (or the holding of the event itself).

The organisers and its ticket holders must adhere to the public health orders at the time of the event. Current health orders can be viewed via https://legislation.nsw.gov.au/information/covid19-legislation

This legislation may change between the purchasing date and the event date, hence the organiser may be required to:

1. cancel or postpone the event;
2. reduce the number of persons who may attend the event;
3. change your seating allocation; and/or
4. change any standing or seating configurations for attendance at the event;

in which case you may receive a refund (minus booking fees) in accordance with the 123TIX refund procedures. All refund requests are required to be made prior to the event.

Should the event be required to reduce the number of persons who may attend the event, the allocation of tickets will be made available to the purchaser in date order of purchase, from earliest to most recent.

2) In the event of a mandated requirement to self-isolate and/or mandated border closures due to COVID-19, ticket holders may request a refund (minus booking fees), exchange, or credit if:

1. Proof of mandatory isolation is provided or reasonable evidence proving restriction to travel due to Government order is provided.
2. Requests are made within 72 hours of the mandated requirements or closures, or prior to the event.
3. Proof of a positive PCR test.

3) if you no longer wish to attend an event due to concerns about COVID-19, but no public health or travel restrictions apply, this would be treated as a 'change of mind' and refunds are not permitted.

4) that you agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event.

5) if you are attending the event as part of a group, as the primary ticket purchaser, you are responsible for knowing the contact details of all attendees in your group. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly.

6) all attendees in your group, including yourself, are committed to following current advice to assist to minimise the spread of COVID-19. If at the time of the event, either you, or any other members of your group are feeling unwell or are subject to a self-quarantine or self-isolation period, you agree not to attend the event.

7) if you attend the event, you agree to assume all risk associated with COVID-19.

8) that you are not entitled to any travel or accommodation compensation should any Parkes Elvis Festival event be cancelled.