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How do I notify my ticket holders?

As an event organiser, it's important to keep your ticket holders informed about updates, marketing efforts, cancellations, or any other important details related to your event. One convenient way to do this is by using the admin section of 123 Tix, a popular event management platform. In this guide, we will walk you through the steps to notify your ticket holders using 123 Tix's built-in notification feature. By following these simple steps, you can easily send personalised emails to your ticket holders and ensure that they are well-informed about any updates or changes to your event. Let's get started!

  • Log into the admin section of 123 Tix.
  • Select Manage Events from the menu and choose Current Events.
  • Look for the event you want to notify ticket holders about and click the blue drop-down menu in the Options column on the right-hand side of the screen.
  • Select Notify Ticket Holders from the drop-down menu.
  • On the next screen, you can update the subject line of the email and type in the message you want to send to the ticket holders.
  • To personalize the email, use the greeting "Hi Managing your events" which will automatically insert each ticket holder's name.
  • Once you have finished writing the message, click Send to notify all the ticket holders about the event updates, marketing, cancellations, or any other important details.
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