I'm part of an events team, can I allow access for my team to manage, edit and set up events?
Yes! You can allow different team members access to different events via the Team Management functions.
To set up your team managers, log into the 123 Tix admin portal, navigate to "Organiser" and then select "Team Management" on the left-hand side panel. Click on the blue "Add to Team" button.
- Team Member Access: Grants full administrative access to all events.
- Box Office: Allows the team members to sell tickets via Box Office.
- Kiosk: Allows them to sell tickets through the Kiosk app.
After selecting the appropriate permissions, choose whether the team member will manage all events or specific events. Then, click on the green "Invite" button.
Team members will receive an email prompting them to either login or create an account if they don't already have one. If they need to create a new account, they must fill in all required fields marked with a red asterisk in their account settings. Once logged in, a banner will appear at the top of the page, allowing them to accept the invitation to manage the assigned events.
Please note that team members do not have the ability to create promo codes.
Can I edit the team members or team manager?
- Log in to your Organiser portal account.
- Click on Organiser in the left-hand panel.
- Select Team Management.
- Find the team member you want to change and click on Actions.
- Select Edit Access if you want to change their event access level or Remove from Team if you want to remove them from your team altogether.
- If you select Edit Access, you can choose to give them more or less access to events by ticking or unticking the boxes under Access Permissions.
- Click Save to confirm your changes.
That's it! Your team member's access to events will be updated accordingly.
Edit Profile Advert
The 123 Tix admin portal offers a range of features to manage and customise your event settings. One such feature is the ability to edit your organiser profile and update the advert image that will appear on the tickets. Follow these steps to make the necessary changes:
- Log in to the 123 Tix admin portal.
- On the left-hand panel select Account Settings > Organiser Profile.
- Select the Orange Edit Pencil next to the profile you would like to edit.
- At the bottom of the page is the advert image that will go on the tickets.
- Hover over the image to show the delete button.
- Select the delete button and then click in the square box to choose your new image.
- You will see a blue box in the middle of your image, drag this to the corner of your image or resise the image.
- Under the image click on Save Image.
- Then select the green Save button at the bottom of the page.
Customising the advert image on your tickets is a great way to personalise your event and create a visually appealing experience for attendees. Make sure to follow these steps carefully to ensure the changes are successfully implemented and saved.