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Knowledge Base

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I'm part of an events team, can I allow access for my team to manage, edit and set up events?

Yes! You can allow different team members access to different events via the Team Management functions.

To set up your team managers, log into the 123 Tix admin portal, navigate to "Organiser" and then select "Team Management" on the left-hand side panel. Click on the blue "Add to Team" button.

  • Team Member Access: Grants full administrative access to all events.
  • Box Office: Allows the team members to sell tickets via Box Office.
  • Kiosk: Allows them to sell tickets through the Kiosk app.

After selecting the appropriate permissions, choose whether the team member will manage all events or specific events. Then, click on the green "Invite" button.

Team members will receive an email prompting them to either login or create an account if they don't already have one. If they need to create a new account, they must fill in all required fields marked with a red asterisk in their account settings. Once logged in, a banner will appear at the top of the page, allowing them to accept the invitation to manage the assigned events.

Please note that team members do not have the ability to create promo codes.

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