Knowledge Base

If 123 Tix processes payments for your events (123 Tix Platform), your ticket sale proceeds will be paid to your nominated bank account once your event has concluded. If you collect payments through your own Stripe account, Stripe pays you directly on your Stripe payout schedule, and this article doesn't apply.

Payment Timeframe

Payouts are typically processed within 10 business days after your event has ended. Processing times may vary depending on bank processing times, public holidays, or your platform's payout arrangements.

Before Your First Payout

Before funds can be paid, we may need to verify your nominated bank account. This may include validating your bank details or completing a verification process where required. Only Australian bank accounts are accepted, and the account name must exactly match your bank's records.

Preparing for Your Payout

To help avoid delays:

• Ensure your bank account details are correct and up to date.
• Allow for the standard payout timeframe when planning your event budget.
• Contact our support team if you have any questions about your payout.