Knowledge Base

Full Refunds

A full refund may be available if:

• An event is cancelled.
• An event is rescheduled and you are unable or choose not to attend (subject to the organiser's policy and applicable consumer law).
• An event is significantly relocated.
• You are otherwise entitled to a remedy under the applicable consumer protection laws.

Refund eligibility is determined by the event organiser's refund policy and any applicable consumer laws.

If you believe you're entitled to a refund, review the event's Terms & Conditions or contact the event organiser or ticketing provider for further assistance.