Help

Knowledge Base

Browse guides and answers to get the most out of 123 Tix.

Multiple Devices or Browsers

Multiple Devices or Browsers

To avoid issues during checkout, it's recommended that you complete your booking using a single device, browser and window.

Using multiple devices, browsers or tabs at the same time can cause:

  • Ticket reservation conflicts.
  • Your cart to expire or become invalid.
  • Tickets to be released back for sale before your purchase is complete.
Best Practice

For the best booking experience:

  • Use one device for each booking.
  • Avoid opening multiple tabs or browser windows.
  • Complete one transaction before starting another.

Following these steps will help reduce the risk of losing your selected tickets during checkout.


Still need help?

Chat with our support team or send us a message and we’ll get back to you.

Contact support
← Back to help centre
Scroll to Top