Knowledge Base

Ticket Upgrades

Ticket upgrades may be available, depending on the event organiser's policy and ticket availability.

If upgrades are offered, they typically allow you to move to a higher-priced ticket or seating category. Additional fees or the price difference may apply.

Requesting an Upgrade

To request a ticket upgrade, contact the ticketing provider's support team. Upgrades are subject to availability and may only be processed for the original purchaser.

Please note that ticket downgrades or exchanges to a different event or event date are generally not available unless otherwise stated by the event organiser.