Knowledge Base

By default, your event start and end times are shown on your event page, in event listings and on tickets. If required, you can hide the end time, or hide both the start and end times. Your event dates are always shown.

Step 1: Access Event Management

1. Log into your account.

2. Navigate to "Manage Events" and then "Current Events".

3. Find the event you wish to edit and click the blue hyperlinked event title.

Step 2: Hiding Event Times

1. Scroll down to the “Dates & Times” section.

2. Locate "Show/Hide Event Times".

3. To hide both the start and end times, tick "Hide event time(s)". This also turns off the calendar invitation in the confirmation email.

4. To hide only the end time, tick "Hide event end time".

5. Click the blue “Save” button at the top of the screen to apply the changes.

6. Preview the event to confirm the event times are hidden.

Tips

• If you hide your event times, ensure any important timing information is included in your event description or Ticket Notes.
• Preview your event and ticket after making changes to confirm the times are displayed as expected.
• You can update this setting at any time before or after publishing your event.