Knowledge Base

An organiser profile stores the branding and contact information used for your events. You can create multiple organiser profiles if you manage different organisations, venues or event brands.

Step 1: Access Your Account

1. Log in to your account. 

2. Go to "Account Settings" and find "Organiser Profiles".

Step 2: Adding a New Profile

1. Click on the "Add Profile" button. This will open a form where you can enter your organiser profile details.

2. Fill in the required details. 

3. Upload your "Ticket Receipt Logo". This logo will be displayed on ticket receipts and should be a square image that is 200px by 200px in size. Make sure that the image is clear and represents your brand or organisation appropriately.

4. Upload your "Website Profile image". This is the banner shown at the top of your organiser page and should be a wide landscape image, 1500px by 500px.

5. Click "Save" to create your organiser profile.

Step 3: Managing Multiple Profiles

1. Once your profile is set up, you can select it under "Select organiser profile" when creating an event. If you manage multiple events or brands, you can create multiple organiser profiles under the same account. This allows you to keep your event management organised without needing separate accounts for each project.

Tips

• Create separate organiser profiles for different organisations or brands.
• Keep your contact information up to date.
• Use a clear square logo for the best display on tickets.
• Changes to an organiser profile apply to events using that profile.