Knowledge Base

Email Preferences allow you to choose who receives important event emails, including booking confirmations, daily booking summaries, and payout remittances.

Updating Your Email Preferences

Step 1: Access Your Email Preferences

1. Log in to your account.

2. Go to "Account Settings" on the left-hand side of the screen.

3. Select "Email Preferences" from the menu.

Step 2: Configure Your Email Recipients

1. You can add one or more email addresses for each notification type by entering an email address and pressing Enter/Return.

2. Send copy of confirmations and tickets to: Receive a copy of all customer booking confirmations and tickets as each order is paid.

3. Send daily summary of bookings to: Receive a daily summary of your bookings, delivered at approximately 7:00 AM. You can also select "Send Summary Now" to receive an immediate summary.

4. Send Invoice/Remittance to: Receive your remittance advice and invoices after your event has been paid out. These are also always sent to your account's login email address.

Step 3: Save Your Changes

• Review your email addresses.

• Select "Save" to apply your changes.

Helpful Tips

• You can add multiple recipients for each notification type.
• Keep your email addresses up to date to ensure you receive important event communications.
• If you stop receiving emails, check your spam or junk folder before contacting support.
• Remittance emails are sent automatically once your event payout has been processed.