Bookings
View and manage all bookings for your event. Search for specific bookings, view customer details, and export booking or ticket information when required.
Step 1: Access Event Management
Log in to your account.
Navigate to "Manage Events" and then "Current Events".
Find the event you wish to view the bookings for and click the blue "Orders" button.
Step 2: Accessing the Bookings
You will be directed to a page displaying a list of all bookings for the selected event.
Use the "Quick Find" search to refine the list by: - Booking Code - Booking Name - Booking Email - Booking Phone - Date From - Date To
To see the full booking details, click on the customer's name. This will show the attendee’s name, email, phone number, ticket details.
Step 3: Exporting Booking Data (Optional)
If you need to save or analyse your booking data, click "Export Bookings (XLSX)" or "Export Tickets (XLSX)" (below the charts at the top of the page).
This will download an Excel Spreadsheet that you can open in Google Sheets for further management.
Tips:
- Use the search filters to quickly locate specific bookings.
- Review booking details before making changes or assisting customers.
- Export booking data when you need to reconcile sales or analyse attendance.
- Store exported booking information securely to protect customer privacy.
Still need help?
Chat with our support team or send us a message and we’ll get back to you.