Event Email Notifications
You can receive a copy of each ticket confirmation email and a daily booking summary for an individual event.
Step 1: Access Your Email Preferences
Log in to your account.
Navigate to "Manage Events" and then "Current Events".
Find the event you wish to edit and click the blue hyperlinked event title.
Scroll to the "Notifications" section (on the right, below "Venue & Organiser").
Step 2: Enter Confirmation/Daily Summary Email Address
In "Send copy of confirmations and tickets to", enter the address that should get a copy of every booking confirmation and its tickets.
In "Send daily summary of bookings to", enter the address that should get a daily summary of bookings.
To send to more than one person, separate the addresses with a comma. Leave a field blank to turn that email off.
Click "Save event".
Tips:
- You can use the same email address for both notifications or different addresses for each.
- Check that the email address is entered correctly before saving.
- If you're not receiving emails, check your spam or junk folder before contacting support.
Still need help?
Chat with our support team or send us a message and we’ll get back to you.