Knowledge Base

The Reports dashboard provides access to a range of reports to help you monitor ticket sales, financial performance, attendee activity and customer insights. Reports can be viewed online or exported for further analysis.

Step 1: Access Reports

1. Log in to your account.

2. Click on "Reports" from the left-hand menu.

3. Choose the report you'd like to view. Reports are grouped into the following categories:

• Sales & Revenue

• Financial

• Tickets & Events (including Attendance / Check-in and the Gates Report, which shows check-ins by gate)

• Customers & Marketing

Step 2: Set Your Filters

1. Select the required filters, such as:
   - Event
   - Date Range
   - Ticket Type (where applicable)

2. Select "Search" to generate the report.

3. Note: Available filters vary depending on the report you are viewing.

Step 3: Export Your Report

1. If available, select "Export PDF" or "Export CSV" to download the report.

2. Reports can be opened using PDF readers, Excel, Google Sheets or other compatible applications.

• Use the full sales period when selecting your date range for the most accurate results.
• Compare multiple reports to gain a broader understanding of your event performance.
• Export reports for reconciliation, committee meetings or financial records.
• Store exported reports securely, as they may contain customer information.