Knowledge Base

Duplicating Ticket Categories 

Quickly create a copy of an existing ticket category, including its pricing, ticket types, settings, and configuration. This feature saves time by allowing you to reuse existing categories instead of building new ones from scratch, ensuring a faster and more consistent event setup.

Step 1: Access Event Management

1. Log in to your account. 

2. Navigate to "Manage Events" and then "Current Events".

3. Find the event you wish to duplicate the ticket categories for and select “Tickets” in the “Event Options” column.

Step 2: Duplicate a Ticket Category

1. Locate the ticket category you want to duplicate.

2. Click the "Duplicate this category" icon (two overlapping squares) next to the category name.

3. In the "Duplicate Category" window:

• Enter the "New category name".

• For multi-session events, choose the "Session" the copy is for.

• Under "Ticket types and prices", change any prices you need (leave a price alone to keep it).

• Optionally set when "Ticket sales open" and "Ticket sales close".

4. Click "Duplicate". The copy includes the ticket types, restrictions, group rules, extras and coupon links (sales are not copied).

Step 3: Review the Duplicated Category

1. Open the new category with the edit pencil and check any other settings, such as ticket quantities.

2. Click "Save" once you have finished making your changes.

Tips

• Duplicating categories is a quick way to create similar ticket setups without starting from scratch.
• For multi-session events, remember to update the session allocation for the duplicated category.
• Always review the duplicated category before publishing your event to ensure all settings are correct.