Updating Your Bank Details
Keeping your bank details up to date ensures your event payouts are processed without delay.
Bank details are only needed if 123 Tix pays out your ticket sales (123 Tix Platform). If you collect payments through your own Stripe account, your payouts are managed in Stripe and you won't see this option.
Step 1: Access Your Account
Log in to your organiser account.
Navigate to "Account settings".
Select "Bank Information".
Step 2: Update Your Bank Details
Review and update your Account Name, Bank Name, BSB and Account Number. The account name must exactly match your bank's records, and only Australian bank accounts are accepted.
Double-check that all details are correct.
Select "Save" to confirm your changes.
Your updated bank details will be used for future event payouts. If you change your account number, we'll email you to confirm the change. If you didn't make it, contact our support team straight away.
Still need help?
Chat with our support team or send us a message and we’ll get back to you.