Knowledge Base

A high-quality event image helps your event stand out and encourages customers to learn more. For the best results, use an image that clearly represents your event and meets the recommended specifications.

Image Requirements

Your event image should:

• Be in JPEG or PNG format.

• Be no larger than 2 MB.

• Be at least 800 × 450 pixels. We recommend 1200 × 675 pixels (16:9) or larger for the sharpest result.

• Be in landscape orientation.

An event image is required before you can save your event.

Step 1: Access Event Management

1. Log in to your account.
2. Navigate to "Manage Events" and select “Create Event”. If you have not created your event.
3. Navigate to "Manage Events" and then "Current Events". Find the event you wish to edit and click the blue hyperlinked event title. If your event is already created.

Step 2: Uploading Your Event Image

1. Under "Choose or upload an image", drag and drop your image, or click the box to select it.

2. Use the cropping tool to position the image as required.

3. Select "Save Image" to see the cropped result.

4. Press "Save" to save your event.

Important: If you do not select Save Image, your image will not be uploaded.

Canva Integration

We're working on integrating Canva directly into the event setup process, making it easier to create and edit event images without leaving the platform.

More information will be available once this feature is released.

Tips

• Use a high-quality image that represents your event.
• Use the recommended image size of 1200 × 675 pixels for the best display.
• Avoid placing important text or logos near the edges, as they may be cropped.
• Keep text on the image to a minimum for the best appearance across different devices.