Knowledge Base

You can control which events and ticket types receive member perks using a combination of Plan-Level settings and Event-Level ticket settings:

1. Plan-Level Control (Inside Plan Setup):

   In the Events tab when creating or editing a plan, choose where the plan’s benefits apply:

   • All of my events (including future events): Applies benefits across your entire account.

   • Only selected events: Restricts benefits to specific events you select from a list.

   • All of my future events (excluding selected events): Applies benefits to upcoming events while excluding specific past or special events.

2. Event-Level Control (Inside Individual Event Tickets):

   Even if an event is included in a membership plan, you control exactly which tickets receive discounts or public visibility using two checkboxes within that event's ticket configuration:

   • Members Benefits Apply: Check this box on specific ticket types (e.g., General Admission) to enable automatic member discounts or free ticket redemptions at checkout. Leave it unchecked for standard public tickets so no member discounts are applied.

   • Members Only: Check this box alongside Members Benefits Apply for exclusive ticket tiers (e.g., discounted function tickets). This hides the ticket from the public and requires members to log in on Page 1 of checkout to view and select it.