What is the Sales Cut-Off feature and how do I use it?
The Sales Cut-Off feature allows you to control when ticket sales close for your event. Located on the Event Dashboard, this feature gives you greater flexibility to manage online and on-site ticket sales independently.
You can set separate cut-off times for Web and Box Office/Kiosk sales relative to your event's start or end time. For example, you can stop online ticket sales 30 minutes before your event ends while allowing Box Office and Kiosk sales to continue until the event concludes.
The selected cut-off time overrides the existing sale end time for all applicable ticket types on the selected event or events. You can choose which sales channels the cut-off applies to, helping you manage ticket availability and ensure sales close at the appropriate time for your event.
Still need help?
Chat with our support team or send us a message and we’ll get back to you.