How do I set up a pop-up message for my event?
Pop-up messages allow you to display important information to customers when they open your event page to purchase tickets. They are useful for communicating details such as age restrictions, arrival times, event requirements or what to wear. Customers must close the pop-up before continuing with their booking.
You can set up a default pop-up message to use across multiple events or create a custom message for an individual event.
To set up a default pop-up message:
Write your message in the default pop-up message field.
Tick Show on all my events if you want the message to appear on every event.
Alternatively, leave this option unticked and enable the message on individual events.
To use the default message on an individual event:
Open the event edit page.
Navigate to Event Details → Pop-up message.
Select Use my default pop-up.
You can also enter a separate message for an individual event if you want to display information specific to that event.
Still need help?
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