Knowledge Base

Knowledge Base

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Where are the ticket sale proceeds held?

When you sell tickets through 123tix, the funds collected from ticket sales are held in a separate bank account. This is to ensure that if a ticket buyer needs to receive a refund or if an event is canceled, the necessary funds are available to be returned to the buyer.

Once your event has successfully ended, the revenue from ticket sales will be paid out to you. This payout typically occurs 5-14 business days after the event. However, if you are using a white label platform, the payout process may differ.

It's important to note that the funds collected from ticket sales are always held securely and separate from other finances to ensure that ticket buyers are protected and your event's financial transactions are managed in a transparent and professional manner.

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