123TIX PRIVACY POLICY

 INTRODUCTION

 

 Welcome to the 123Tix website at www.123tix.com.au (“Site”). The Site is owned and operated by Wecre8 Designs Pty Limited T/A 123Tix (A.B.N. 31 165 913 404) (“123Tix”, “We”, “Our” and “Us”).

  • Please read this Privacy Policy carefully. By accessing or using the Site you become a user of the Site (“User”).
  • As a User of the Site you agree that you have read and understood this Privacy Policy and that you agree to be bound its terms.
  • This Privacy Policy explains the personal information protection practices of 123Tix.

 

 WHAT INFORMATION WE COLLECT & HOW WE USE YOUR PERSONAL INFORMATION

 

 123Tix is committed to protecting its User’s privacy, and will not use any information which it collects in connection with the Site or its Users other than as disclosed herein, or at the time of collection.

  • We usually collect personal information such as your name, email, address, telephone number, and in some instances, your financial details for the purposes of providing our goods or services. This includes billing you for tickets purchased, contacting you to inform you of important information related to an event you have purchased tickets to, and advising you of future events and promotions in which you may be interested. We may disclose your information to our service providers and contractors from time to time to help us to provide such services to you. Where the law requires us to, we will seek your consent to collect your personal information.
  • You may opt out of future correspondence by unsubscribing from our e-mails and other correspondence.
  • 123Tix will use its best efforts to ensure that (other than as set out herein) any personal information of the User will not be disclosed to unrelated third parties and authorities, unless it is required to do so by law or other regulation.
  • 123Tix will only retain personal information as long as is required to fulfil the purpose of collection and for promotional purposes related to 123Tix.
  • If, when you purchased a ticket for an event you agree to receive information and offers directly from the venue, promoter and/or artist of that event, we may provide your contact details to the applicable venue, promoter and/or artist for that purpose. If you no longer wish to receive such information and offers it may be necessary to contact the applicable venue, promoter and/or artist directly to make such request. These parties will use your personal information in accordance with their own privacy policies and it is your responsibility to read and agree to such privacy policies.

 

WHERE USER’S PERSONAL INFORMATION IS STORED

 

  •  The User agrees that information they have entered into the Site shall be stored in 123Tix database.
  • Your personal information may be stored by our web hosting company which may be based abroad. By submitting your personal information to 123Tix, you expressly agree and consent to the disclosure, transfer, storing or processing of your personal information outside of Australia. 123Tix shall take reasonable steps to ensure that your information is used by third parties securely and in accordance with the terms of this Privacy Policy.
  • While this information will not be disclosed to any third party other than in accordance with this Privacy Policy, 123Tix shall not be held responsible for the consequences of any third party hacking attempts which are outside the reasonable control of 123Tix that may result in User information being disclosed.

 

 USER’S RIGHT TO ACCESS AND UPDATE PERSONAL INFORMATION

 

  •  A User is entitled to request access to personal information held by 123Tix that belongs to that User. It is the User’s responsibility to keep their information up to date at all times. If we deny you access to your personal information we will tell you why.
  • You can access and change most of your personal details by logging onto your account on the Site. Should you encounter any issue with accessing your personal information, please contact us via the contact details set out below.

 

 SECURITY

 

  •  123Tix aims to ensure the security, integrity and privacy of any customer information that may be personally identifiable. We employ a variety of security measures including domain control validation, up to 256-bit encryption, 2048-bit root and firewall protection. Unfortunately, however we cannot guarantee secure data transmission over the Internet, however we will use our best endeavours to promptly notify you in the event that we believe any of your personal information has been compromised and take all reasonable steps to rectify any such issues.

 

 COOKIES

 

  •  Cookies are data that a web site transfers to an individual’s hard drive to facilitate your access and use to the Site. Cookies are used to track usage patterns and to compile data in order to target and improve content. To disable the use of Cookies, there is an option in your browser that allows you to deny or accept the Cookies feature. Please note that there are some functions, such as merchandise transaction that will require this feature to be on.

 

 CHANGES TO OUR PRIVACY POLICY

 

  •  123Tix reserves the right to alter, modify, add to or change in any way, any provision of this Privacy Policy and may, in its absolute discretion, limit or expand the services available via the Site without giving prior notice to Users.

 

 COMPLAINT HANDLING & CONTACT US

 

 If you have a complaint about our Privacy Policy or the handling of your personal information you can lodge a complaint via the email set out in Clause 8.2 and we will consider your complaint and contact you within a reasonable timeframe to attempt to resolve your complaint.

  • If you have any complaints or queries about this Privacy Policy please contact us at: contact@123tix.com.au.  

 

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